Home / Retailers / Macy's
VerifiedMacy's returns 2026
Most merchandise purchased Oct 5–Dec 31, 2026 at Macy's or macys.com → return through Jan 31, 2027 (Verified Holiday 2026 Return Policy). Outside that window: about 30 days of purchase/delivery. Store returns free; Star Rewards free mail return shipping; non-members $9.99 + tax. Full write-up: Macy's holiday returns 2026.
Not a retailer official tool. Policy changes; verify on the retailer site before you ship anything back. We never guarantee an item can be returned.
Verified seed · last checked 2026-11-05
Verified 2026-11-05 (Asia/Shanghai): Holiday Oct 5–Dec 31, 2026 → Jan 31, 2027 (macys.com Holiday 2026 Return Policy). Outside ≈ 30 days of delivery/purchase. Store free; Star Rewards free mail; non-members $9.99 + tax; Last Act final sale. Returns only — not price adjustment. Not affiliated; ShipBackBy does not process returns.
Policy summary
| Holiday purchase window | Oct 5, 2026 – Dec 31, 2026 |
|---|---|
| Holiday return-by | Through Jan 31, 2027 |
| Standard window | About 30 days of delivery or purchase |
| Fees / condition | Store free; Star Rewards free mail; non-members $9.99 + tax; original/saleable + tags; shipping fees nonrefundable |
| Last verified | Nov 5, 2026 |
| Source | Macy's Holiday 2026 Return Policy |
Last Act items are final sale (cannot return / exchange / price adjust). This page is returns only — not price adjustment. Free single-item ICS; household combined ICS is $5 (up to 20 items). See how to set a return reminder.
Calculator
Full Macy's holiday guide · 2026 holiday return windows · ICS how-to. ShipBackBy is not affiliated with Macy's and does not process returns.